Code of Practice for Customer Service
British Standards Institute Staff
Management, Consumers, Consumer-supplier relations, Information exchange, Selling, Commercial documents, Delivery, After-sales services, Ordering, Personnel, Performance, Quality auditing, Quality management
Volume:
BS 8477:2014
Year:
2014
Publisher:
British Standards Institute
Language:
english
Pages:
28
ISBN 10:
0580805433
ISBN 13:
9784420899673
File:
PDF, 710 KB
IPFS:
,
english, 2014