Foundation Programme. English and Business Communication

ICSI, 2008 - 392 pages.
Authors: Anonymous.
Communication is synonymous with life. If we look back at a day we usually spend, we would realise that one cannot live without communication. From the moment we wake up to when we retire to bed, we are continually communicating. Most of the time, we use language to express ourselves. However, it is also true that the language of one person is different from that of another. In a sense, words of a language are nothing but a series of symbols. Different people may choose different symbols even to describe the same thing.
Whether we communicate through writing or speech, language continues to play an important role. For instance, the increasing use of telephone, recording devices such as Dictaphone. Answering Machines, Live Broadcasting and Telecasting, and Video Conferencing have only shifted the focus from writing to speech. At other times, we may prefer to use signs or gestures. We may smile to convey a sense of happiness or welcome or a frown to hint that we are angry and annoyed. Whatever be the medium, it is important to exchange thoughts and ideas with others if we have to play a meaningful role in society.